Frequently Asked Questions

To join our waitlist, please click here-
https://prodadmin.myxplor.com/enrollment/index/WDh3aFRCRnIyZ3NuaG80bnVwSXhrQT09

Once a position becomes available, we will contact you with the necessary enrolment forms to commence care.

We require copies of:

Parent and child CRN (Customer Reference Numbers) – required for Child Care Subsidy (CCS) entitlements

A copy of the child's most recent Immunisation History Statement (from the Australian Immunisation Register)

Birth Certificate

Two emergency contacts (other than the child's legal guardians)

Any relevant medical conditions or allergen information

Any parenting or court orders

Absolutely! We have an open-door policy and welcome all families to visit the centre for an orientation visit before commencement of care.

Our Multi-Age Room provides care for children from the day they turn 6 weeks old, to the day before they turn 6 years old.

Our 3UPs Program accepts enrolments for children who will be eligible for kindergarten the following year. This generally means that children must turn 3 years old by 30th June, however, exceptions can be made in some circumstances where capacity allows.

Educators strictly adhere to Educator-to-child ratios, ensuring correct supervision requirements are always met. Activities are adapted to suit all children's developmental stages, with separate programs for the 0-2 and 3-5 age groups.

Families are required to bring a packed lunchbox each day with enough food for morning tea, lunch, and afternoon tea. Please ensure all items are whole-egg and nut free.

Children attending 3UPs are also asked to bring one piece of fruit to share during morning tea each session.

If your child requires breastmilk or formula, please supply these in clearly labelled containers.

For children in nappies, please provide enough nappies and a pack of wipes in your child's bag each day.

All children must bring a sun-safe hat (bucket, broad-brimmed, or legionnaire style). 50 SPF sunscreen is provided by the centre; however, families are welcome to bring their own if preferred.

We offer three sessions a day in the Multi-Age Room:

Full day session (8:00am – 5:15pm): $150

Morning session (8:00am – 12:30pm): $85

Afternoon session (12:30pm – 5:15pm): $85

3UPs Program (9:00am – 3:30pm) $110

Extended hours for 3UPs sessions are available upon request, pending capacity.

Vacation Care (8:00am – 5:15pm) $150

There is also an annual enrolment fee of $50 per child to cover administrative processes.

Yes- CCS is available to all eligible families. More information on eligibility and a subsidy estimate calculator can be found here: https://www.startingblocks.gov.au/child-care-subsidy-calculator

We are open from 8:00am to 5:15pm, Monday to Friday. We are closed on Public Holidays and for a two-week period over Christmas.

Our service utilises the Xplor software. This gives families access to learning observations and activities, as well as daily updates such as sleep records, incident reports, nutrition and toileting records etc. We also communicate via email updates and a seasonal newsletter.

All Educators hold or are working towards approved Early Childhood Education and Care qualifications. All staff hold up-to-date Mandatory Reporter Training certificates, valid Working with Children Checks, and participate in Professional Development. Educators within the centre also hold approved First Aid, Asthma and Anaphylaxis training.